The Research Unit of User Perspectives focuses on exploring and understanding the users’ experiences with health, illness and healthcare delivery. We regard users as individuals, who experience, interpret and act in relation to health, illness and healthcare delivery. The definition of users is broad and includes patients, relatives, caregivers, health professionals, alternative practitioners, administrators, decision-makers and policy makers.
Our aim is to provide research-based knowledge about user perspectives within and outside the healthcare system. We also conduct research on how illness affects a person’s daily life and their family, as well as user involvement in research and the organisation of health care.
We are interested in developing theoretical understandings and definitions of user perspectives, as well as practical and empirical meanings of these.
The main themes of our research are situated where the individual meets healthcare system, and the impact of these encounters on the user.
We are researchers from across disciplines, and rooted in anthropology, psychology and health sciences. In this cross-disciplinary collaboration, we use a variety of research methods, for example qualitative methods (interviews, focus groups, participant observation and discourse analysis), research on user perspectives in research projects, surveys or questionnaire surveys (patient reported outcomes – PRO).
Our research is based on five cross-disciplinary research programmes, focusing on: