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Support from IT-service´s Servicedesk can be requested by sending an e-mail to: or calling phone number 6550 2990.

Opening hours for phone support:
Monday-Thursday 8:00 a.m. - 3:30 p.m.
Friday 8:00 a.m. - 3:00 p.m.
Saturday & Sunday closed

See information regarding physical locations of the Servicedesks and personal attendance.

You can also log on to the electronic servicesystem directly via this link.  You will be asked to enter SDU username and password.

Remote support

SDU IT uses Teamviewer for those clients we are having issues connection too. ex. machines not on campus, machines not on VPN.

Run Remote support client here:

Last Updated 29.08.2021