Support from IT-service´s Servicedesk can be requested by sending an e-mail to: firstname.lastname@example.org or calling phone number 6550 2990.
Opening hours for phone support:
Monday-Thursday 8:00 a.m. - 3:30 p.m.
Friday 8:00 a.m. - 3:00 p.m.
Saturday & Sunday closed
See information regarding physical locations of the Servicedesks and personal attendance.
You can also log on to the electronic servicesystem directly via this link. You will be asked to enter SDU username and password.
IT-Service uses Teamviewer for those clients we are having issues connection too. ex. machines not on campus, machines not on VPN.
Run Remote support client here: