Emergency counselling may be necessary when somebody has been exposed to violence or the threat of violence, for instance, to serious distress (e.g. spiteful behaviour or bullying) or serious accidents. Crises of a personal nature or in someone's immediate circle may also trigger this need; and somebody who has witnessed one of the above-mentioned incidents may also find that they react more or less violently to it.
A guide has been prepared for staff and managers that describes what a crisis is and what is generally needed in the form of acute emergency counselling and during the subsequent period. There is also information on how and where to obtain psychological assistance from a professional. The guide may be supplemented by internal courses for staff.
The guide can be found at the bottom of the page.
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