Denmark is becoming increasingly digitalized, and this also affects our welfare state.
Today, we see how digital solutions play an ever-growing role in both elderly care and the healthcare sector, including interactions between municipal frontline workers and citizens. However, having the technology available is not enough; citizens must also be able to use it.
RuDiCare thus addresses an important issue: Many older people, especially those living in rural areas, struggle to keep up with digital developments. Although digital services can make it easier to access help, these older individuals risk being left behind if they cannot navigate the technology.
Aims and benefits
RuDiCare examines, through a case study, how various relational factors influence trust in technology and the ability to actively use it, thereby promoting digital inclusion among citizens.
The digitalization of care and healthcare is changing expectations for the user (the elderly). There is, among other things, an expectation of more active self-care, self-monitoring, and supervision by staff who are present on the screen. These new patterns are being explored in RuDiCare.
Technological anxiety can be a barrier to digital inclusion. Therefore, we are investigating the trust relationship between the elderly, technology, and frontline workers.
The project will not only generate new knowledge but also develop practice-oriented concepts to help older people become part of the digital future.
The project has received 3.2 million DKK in funding from DFF.
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