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COVID-19-lockdown - Q & A for the library

Due to the current COVID-19-lockdown, there is no access to the physical libraries until April 5th, 2021.

Returning and picking up loans:
You can continue to request, pick up and return books and materials via our pick-up windows at all campuses. This applies to all weekdays in the lockdown period up to and including Feb 28th, 2021. Please note that before you can collect your items, you must have received an email informing that your requested material is ready for pick up. The materials can only be picked up at the specified campus written in the email.

Guidance via phone or email:
The library staff is still ready to guide you. Contact us by phone (6550 2611 or 6550 1437 (counter / lending), 6550 2622 (guidance)) or via email: sdub@bib.sdu.dk, and we will help you, as best as we can on all 
weekdays from 9 AM - 3 PM

Courses:
All physical courses and events are converted to virtual platforms or cancelled. You can find our courses at www.sdu.dk/libcourses

Reading rooms:
As there is no access to SDU's campuses, there is unfortunately no access to our reading rooms.
SDU Library follows SDU's guidelines for coronavirus (COVID-19), which you can read more about at www.sdu.dk/corona.

Print:
Students now have the opportunity to print to a limited extent via Grafisk Center SDU, free of charge. The option is only valid during the lockdown period. Print can be ordered via this link: http://visitkort.sdu.dk/categorynav.aspx?catid=11 (NOTE: The link only gives access for SDU students).
When the print is finished, Grafisk Center sends a message by email, after which the print can be picked up at the library's pick-up windows after 1-2 days (expected delivery time).
If you are a student in Kolding, Esbjerg, Sønderborg or Slagelse, you will be notified directly when your prints have arrived at the library's pick-up window.)

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Q&A:

Q: I need a book from the library  - what do I do?
A: 
It is possible to order the book in the library catalogue at www.sdu.dk/ebibMore info about pick-up locations at your campus here.

Q: I am working on my thesis and I would like to get help from a librarian to carry out my literature search – what do I do?
A: You can contact us via telephone (+45 6550 2622 - weekdays from 9 AM to 3 PM) or send us an email: sdub@bib.sdu.dk. We will do our best to help you.
Or you can use our Book a Librarian-service. When you have filled in the form you will be contacted by a librarian who will help you via telephone or email.

Q: Do I still have access to a book or an article that may be online – how is that possible?
A: Yes, the access to the library’s many databases, e-books and electronic articles are the same as always: Go to Ressources.
Use your SDU login to get access. 
If you need help with your login. Please contact our License department.

Q: I am having trouble getting access to the electronic materials?
A: If you have problems with your remote access you can find help here: FAQ on electronic materials.

Q: Can I get in contact with the library?
A: You can reach the library staff via telephone and email Monday to Friday from 9 AM to 3 PM.  Find Your library’s contact information here.