Talk, text and organizational practices

Date 4 March 2015    
Time and place 09:30-16:00 in room A-1.05, SDU, Slagelse
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ECTS 1 for full attendance. No ECTS otherwise

 

It is well known that life in organizations is saturated with language use. Organizational practices are accomplished for a large part through talk and different kinds of texts and documents. The workshop will offer insights into how talk and texts in organizations can be investigated with the help of ethnomethodology and conversation analysis.

The first half of the day will consist of lectures and informal discussion based on the lectures. In the afternoon we will have a data session where will look at the use of documents in video-recorded organizational encounters. The lectures will concentrate on how organizational practices are realized through the interplay of face-to-face interaction and written documents. The documents are important both as linguistic objects with textual content and as material artifacts that can be gazed at, touched and handled.  Examples will be shown of real-life interactional encounters that have to do with appraisal practices and planning practices in organizations.

Readings (you will receive info on how to obtain readings after registration)

  • Llewellyn, Nick & Hindmarsh, John (2010). Work and organisation in real time: An introduction. In: Nick Llewellyn & John Hindmarsh (eds.),  Organisation, interaction and practice: Studies in ethnomethodology and conversation analysis (pp. 3–23). Cambridge: Cambridge University Press.

  • Moore, Robert J., Whalen, Jack & Cabell Hankinson Gathman, E. (2010). The work of the work order: Document practice in face-to-face service encounters. In: Nick Llewellyn & John Hindmarsh (eds.), Organisation, interaction and practice: Studies in ethnomethodology and conversation analysis (pp. 172–197). Cambridge: Cambridge University Press.

  • Nielsen, Mie Femø (2012). Using artifacts in brainstorming sessions to secure participation and decouple sequentiality. Discourse Studies 14(1), 87–109.

  • Pälli, Pekka & Lehtinen, Esa (2014). Making objectives common in performance appraisal interviews. Language & Communication 39, 92–108.

  • Samra-Fredericks, Dalvir (2010). The interactional accomplishment of a strategic plan. In: Nick Llewellyn & John Hindmarsh (eds.), Organisation, interaction and practice: Studies in ethnomethodology and conversation analysis (pp. 198–217). Cambridge: Cambridge University Press.

Teacher: Prof. Esa Lehtinen, University of Vaasa, Finland

 

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